Welcome to the International School of Service...
Whatever your business or service; hospitality, retail, medical, legal, spa or salon services or even manufacturing or construction, in today's competitive market where products are very similar, customer service can be a critical factor in your success.
Customer service is the responsibility of every employee in every organization, because the greatest profits result from customer retention rather than new customer acquisitions. In order to excel and surpass the competition your customer service has to be better than your competitors if your business goal is to attract and retain customers and develop customer loyalty.
The International School of Service & Hospitality encompasses a team of Industry Experts that can help you to separate your organization form the pack and charge ahead of your competition.
CALL: 1.866.696.1666
Startling Service Statistics
Only 4% of customers ever complain. That means your business may never hear from 96% of its customers.
91% of those just go away because they feel complaining will not do them any good.
The International
School Of Service & Hospitality
Perhaps, you are uncertain how to best meet the needs of your culturally diverse team in order to provide better service. Our Cultural Competence Expert can design and tailor an industry specific program just for your workplace.
Or maybe your administrative group isn't working effectively as a team in order to manage your business to the expectations you envision, and maybe your wait staff are good but not five star caliber.
Whether it be your front line receptionist, your sales team, your restaurant and banquet service staff, your telephone or your call center staff; The International School of Service & Hospitality would be happy to design customized training programs to meet your industry requirements and expectations all while providing the extra polish in order for your team to shine.
Email us at info@SchoolOfService.com to arrange a FREE 1 hour telephone consultation & assessment.
